Understanding the Difference Between Support Coordinators and Local Area Coordinators (LACs)

5 mins read
Support Coordinators

Navigating the National Disability Insurance Scheme (NDIS) in Australia can be complex, especially when it comes to understanding the distinct roles of Support Coordinators and Local Area Coordinators (LACs). So, what’s the difference?

Well, it might be true that both play crucial roles in helping participants manage their NDIS plans, but they actually serve different functions. In this article, we will clarify the differences between them and explore how each can assist in managing and optimising NDIS plans.

Introduction to Support Coordinators and LACs

Support Coordinator: A Support Coordinator is a professional who assists NDIS participants understand and implement their NDIS plans, so that they build capacity to do so themselves in the future. They focus on connecting participants with a variety of support services, whether that be support work, allied health, or equipment repairs, to ensure they receive the necessary assistance to achieve their goals.

Local Area Coordinator (LAC): An LAC, on the other hand, is often the first point of contact for many NDIS participants. They help with the initial stages of the NDIS process, including plan creation and connecting participants to local services and community supports. They do much the same work, but many of their participants don’t want nor need ongoing support to manager their NDIS Plans. 

Key Differences Between Support Coordinators and LACs

Support Coordinators:

Complex Case Management: Support Coordinators handle more complex cases, providing in-depth support to participants with significant needs.

Service Connection: They connect participants with a wide range of services and providers, ensuring tailored support to meet individual goals.

Capacity Building: Support Coordinators work to build the participant’s capacity to manage their own supports and services.

Plan Implementation: They assist in the practical implementation of the NDIS plan, ensuring that participants understand how to use their funding effectively.

Local Area Coordinators:

Plan Development: LACs assist in the initial stages of the NDIS journey, helping participants to develop their NDIS plans.

Community Connection: They connect participants with community and mainstream services, fostering inclusion and community participation.

Information and Referral: LACs provide information and referrals to ensure participants are aware of available supports.

Ongoing Support: While they provide ongoing support, their role is generally less intensive than that of Support Coordinators.

How Support Coordinators and LACs Assist in Managing NDIS Plans

Support Coordinators are essential for participants who need help in navigating the NDIS. They provide personalised support, ensuring that participants can utilise their NDIS funding. 

Navigating the System: Support Coordinators help participants understand the NDIS framework and how to access various services.

Coordinating Services: They manage relationships with service providers, ensuring that participants receive consistent and high-quality support.

Crisis Resolution: Support Coordinators assist in resolving crises and managing any issues that arise during the implementation of the NDIS plan.

LACs play a crucial role in the early stages of the NDIS process. Their support includes:

Initial Planning: LACs help participants to develop their initial NDIS plans, setting clear goals and identifying necessary supports.

Linking to Community Resources: They connect participants to local services and resources, promoting community involvement.

Periodic Reviews: LACs conduct regular reviews to ensure that the NDIS plan remains relevant and effective.

The Impact of Support Coordinators and LACs on NDIS Participants

Personalised Support and Independence

Support Coordinators are instrumental in providing tailored support that meets the unique needs of each participant. This personalised approach helps to build independence, as participants learn to manage their supports more effectively.

Community Engagement

LACs enhance community engagement by linking participants to local resources and services. This not only helps participants to integrate into their communities but also promotes a sense of belonging and inclusion.

Conclusion

Understanding the distinct roles of Support Coordinators and Local Area Coordinators is crucial for effectively managing an NDIS plan. While both are essential, they offer unique supports. For more details, visit Clickability.

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